Please find here all your answers…
The address of Mystic Winter Garden is:
Contactweg 68, Amsterdam
The festival begins at 13:00 and ends at 23:00.
Mystic Winter Garden is totally sold out!
There will be no door sale.
Lost your ticket? Please go to this website and ask them to send your tickets again by filling in your e-mail address and the AT-code.
If you have a question about your tickets, please send an email to email@example.com.
Type ‘Contactweg 68, Amsterdam’ into your navigation system.
You can park your car nearby the festival terrain.
The greenest way to reach Mystic Winter Garden is by bicycle.
We have a parking area specifically for bikes near the entrance of the festival. This area will be clearly marked, so please respect the boundaries of the parking terrain. Bikes parked outside of this area will be removed by the government of Amsterdam.
Use the website 9292 to see which busses are leaving from your start point to the festival.
There are no organized pendle busses.
Mystic Winter Garden is an open-air festival although all the stages are in tents.
Dutch weather in February can be fickle, so we advise dressing in layers and ask guests to be prepared for anything.
There are lockers available to rent during the festival. There is approximately enough room for 3 people per 1 locker.
You can rent them at the festival terrain.
Consumption tokens can be purchased using cash, PIN or credit card.
It is not possible to refund the tokens or use them at an upcoming event.
Lost and Found
If you have lost something, please send us a Facebook message.
Please be prepared to give a detailed description of the item in question.
We will have a variety of food available for purchase at the event.
External food and drinks are prohibited unless there is a doctor’s note detailing your medical condition and the necessity of the food/drink that you will have with you.
If you have a medical condition and will need to bring your own food and/or drinks to the event, please contact us.
E-cigarettes are permitted as long as:
1. The e-cigarettes are empty coming into the event
2. They are pocket-sized
3. Refills are unopened and sealed
Drug use is strictly prohibited. Expect to be checked thoroughly by security at the entrance.
Please find here our General Rules and Conditions.