Please, find here all your answers…
The ticket sales for Mystic Garden Festival ADE 2024 hasn’t started yet. You can now pre-register so you’ll be the first to know about ticket sales and the line-up for 2024.
Third party tickets? We only work together with Ticketswap. If you wan’t to buy tickets from a third party or want to sell your tickets, you can do that on www.ticketswap.nl. Messages on our social media accounts with offered tickets that are not resold through Ticketswap will be removed.
We DO NOT work with party’s as tickettack, etc. If you buy or sell a ticket somewhere else than our own ticketshop or Ticketswap we can’t help you with any questions or problems.
Mystic Garden Festival ADE is an open-air festival. Although all dance areas/stages are in tents, Dutch weather in October can be fickle, so we advise dressing in layers and ask that guests be prepared for anything.
There are lockers available to rent during the festival. There is approximately enough room for 2 clothing items per 1 locker.
Consumption tokens can be purchased using cash, PIN or credit card.
It is not possible to refund the tokens or use them at an upcoming event.
We will have a variety of food available for purchase at the event.
External food and drinks are prohibited unless there is a doctor’s note detailing your medical condition and the necessity of the food/drink that you will have with you.
If you have a medical condition and will need to bring your own food and/or drinks to the event, please contact us.
There are no cigarettes for sale on the festival. So bring enough before you enter the festival.
E-cigarettes are permitted. But you cannot bring new refills.
Drug use is strictly prohibited. Expect to be checked thoroughly by security at the entrance.
Breast pump station
Bring your breast pump to our First aid stand for a private place to pump.
Mystic Garden Festival ADE is an 18+ festival.
That means only people who are 18 or older can get acces at our festival. We want to welcome each one of you but we can’t make an exception for this. You will not get acces if you are 17 or younger. not even if your birthday is the day after the festival.
Your ID will be checked at the entrance.
Bring your own ear plugs or buy special party plugs from Alpine at our merchandise stall at the festival.
These party plugs are reusable and are sold in a small case.
For more information visit ilovemyears.nl
For more information visit Celebrate Safe
We work together with various creative entrepreneurs, creative breeding grounds, schools and foundations to make our festival a success.
We are of course always open to more collaborations!
Send us an email with your idea, photo’s, prices and everything else what is important for us to know.
Yes, we would love to welcome you as a member of our Mystic family! We are always searching for people who want to help us during the building up, the show day or the break down.
A few months before the festival, we’ll open a form to sign up as a volunteer. You can choose to help us build the festival or volunteer by scanning tickets on show day! We’ll thank you with either a guest ticket to the event or consumption tokens (if you’ve already got a ticket).
We believe sustainable entrepreneurship is a mindset. With the right mindset, making sustainable choices often happens as a matter of course. Helped by this mindset we are, with our festival, one of the leaders in the field of sustainability. We are very proud of this, but also find it necessary in today’s society. When we are talking about sustainability, this is in both ecological and social terms.
In our objectives we do not mention percentages or ambitious figures. We constantly monitor and measure our performance and whenever the figures are relevant for improvement we take action. We do not want to waste energy, but save energy instead, also in terms of policy. Brief, powerful, efficient but most of all effective. Sustainability is not a marketing tool, we focus our policy on areas where real gains can be made.
We want to raise awareness amongst our visitors that together we can achieve a great deal when it comes to sustainability. At our festival we as organizers make sustainable choices, but we hope that we can also convey this to you, the visitor. Both at the festival and afterwards, in daily life. A few ways in which you as a visitor can contribute are set out below.
Within the next few years it will be common practice at most festivals to return your cup or bottle to the bar and no longer throw them in the trash. We “upcycle” the cups, which means that we will make an equivalent product from the material during the recycling process. There is more to this type of upcycling than you might initially think. It is only attainable if the cups are clean, made of PET-plastic and not printed. This leads to a method of separating plastic waste which can be very different compared to the way you might be separating plastic at home: we separate our festival cups from other plastic materials. At our festival this is the most sustainable way of working, and you will also be sure to always have a fresh, clean cup in your hand.
To ensure that cups are returned appropriately, we work with a recycle token. Upon entry you will receive a recycle token from us. You hand in this token at the bar when you order your first drink. If you return your empty cup/ bottle to the bar, you will again receive a token. Of course, you can also immediately order a new drink when returning your empty cup/ bottle. Want to get rid of your empty cup but not walk to the bar? Keep an eye on our mobile intake-teams. They will be easily identifiable and walking around amongst the crowd, and they will exchange your cup for a token. If you come to the bar ordering a new drink without returning your cup/bottle or without handing in a token, you will pay half a coin extra. In short, please contribute and hand in your cup!
What is more, our recycle tokens are made of old fishing nets, this way we prevent these nets from ending up in the sea and we will give a new purpose to old fishing nets!
When you are at the festival you will only have little waste, for example cigarette or chewing gum packaging and the carrying trays that we distribute at the bars. That is why we can keep it simple in terms of waste separation. We separate cardboard and residual waste on the entire festival site, only at the “food courts” do we separate compostable material and residual waste. All plates, cutlery and napkins are made from a biologically degradable material. So please help the environment and throw them away in the compost bin!
In case it starts raining we will distribute ponchos at the bars. When the rain is over, you can deposit the used poncho in special containers that will be placed next to all bars.
Our range of products at the “food courts” already consists of more than 70% of vegetarian dishes. These are just as tasty as the meat variants and, moreover, they are not more expensive. Do you want to contribute to a better environment by choosing vegetarian dishes? The choice is yours!
In order to reduce emissions by vehicles as much as possible, we encourage visitors to travel by public transport or by bike. A large bicycle parking is set up at the entrance of the festival, we also have a shuttle bus service that will drop you off at the entrance and will take you back to Sloterdijk station at the end of the festival. A return ticket for the shuttle bus is only a few euros and the bike parking is completely free of charge.
We also encourage the use of electric cars! Therefore, we offer a free parking space for our visitors arriving in a fully electric car. There is thus no need to pay for parking, but you will need to show the vehicle registration certificate so that the traffic controller can check that your car is fully electric.
Please note, we only have a very limited amount of charging stations (Plug type: Type II. Charging type: <=22kW to be used with a charging card) available in the parking lot, so please only use the charging stations if necessary for the return journey.
Much more is happening behind the scenes. You might not notice what is going on, but it is sustainable!
Energy reduction is in our opinion key in terms of sustainability. For what is not consumed in energy does not have to be generated. This might sound logical, but unfortunately it is still very common in the festival world to continue running aggregates during set-up and dismantling or at night while they are not at all or barely used.
Since our first festival in 2012 we have been driven by sustainability concerns to reduce our emission. We do this for example by using energy-efficient equipment such as LED lighting, the use of battery cells loaded with green electricity and we use biodiesel in cases where fuel is still needed, for example for the forklift trucks. We keep a close eye on our energy consumption and measure this every year in order to be able to make the festival more and more energy efficient. We also ensure that transport to and from our festival runs efficiently. For example, we mainly select suppliers from the region and we try to transport as many materials as possible in one transport so that there is as little transport movement as possible. We also stimulate our suppliers to drive with fuel-efficient (freight) trucks.
Our view on waste has changed over the past years. Instead of single-stream recycling we now separate multiple streams of waste behind the scenes, such as compostable materials, consumption coins, glass, wood, paper & cardboard, PET plastic, caps and “PMD” (plastic packaging, metal packaging and beverage cartons).
In addition, we also look for materials that can be reused within our decoration. Almost all of our decorations at the festival are reused or are made from reusable material.
We are privileged to have been given permission to organize our festival in the incredibly Havenpark. It goes without saying that we are mindful of the park and carefully protect its flora and fauna during the festival. Moreover, every year in preparation of the festival we have an ecological study carried out so that we know what aspects we should pay extra attention to and take into consideration during the execution of our festival.
Also when it comes to promoting the festival we consider the environment. For example, it is a conscious choice to work with as little printed material as possible: we only promote the festival by using posters along the road.
Regarding on-site information for visitors: we do not give out flyers, timetables or maps at the festival. Instead, there are information banners with timetables and maps which visitors can consult. Also, no gadgets will be handed out nor any other items that usually end up being thrown away and left on the ground.
During the festival and afterward we carefully clean up the festival site and often leave the park cleaner and tidier than how we found it when we arrived. The cleaning products we use are biodegradable, just like the liquids in the toilets and the toilet paper.
We want our festival to be easily accessible for everyone. That is why this year during the festival we have our festival tested for accessibility by Marianne Dijkshoorn from consultancy firm “Welkom
Toegankelijkheid & Evenementen”. We also want our catering to be accessible to everyone. Therefore we offer a diverse range of food and beverages and aim to have included a variety of
suitable options for those who have any of the common allergies.
All the measures we have taken to improve accessibility can be found here below.
The bicycle parking can be used to park all kinds of bikes, for example regular bicycles, e–bikes, tricycles and cargo bikes.
Shuttle bus transport is organized from Sloterdijk Station and is also accessible for wheelchair users.
At the station there is pavement to get to the bus stop and upon arrival to the drop–off point near the festival site there are trackway panels on the grass to ensure an accessible drop–off area. There are then two ways of getting from the drop–off point to the entrance. The direct route to the entrance accessible road.
All visitors who arrive by car can park at the regular parking lot for visitors. You can pay for parking pre–arrival via our website or pay at the parking lot upon arrival. Fully electric cars can park for free. If you arrive in a fully electric car and want to make use of our free parking offer, you will however need to show the vehicle registration certificate so that the traffic controller can check that your car is fully electric. We have also reserved several parking spaces for persons with disabilities which can be used upon showing your disabled parking card. These parking spaces have ample space to place a wheelchair next to the car. From these parking spaces you are able to head towards the festival site via a path. It is about 400 meters to the entrance via this path.
A “kiss and ride” area has been created for the purposes of this festival. It is indicated with traffic signs and is around 400 meters away from the festival entrance. In case you would need to be
dropped off closer to the entrance, you could best get in touch with the organization in advance to discuss any other possible options. You can reach us on email@example.com
One widened wheelchair accessible entrance gate has been created at the entrance. It is on the right–hand side of the entrance and it is indicated with a sign showing the wheelchair symbol. This
entrance is 90 centimeters in width and can be used by all visitors.
Every visitor must be in possession of a valid admission ticket. This also applies to personal assistants.
We are not in favor of bringing a guide or assistance dog to the festival, even though this is legally allowed. In our opinion, the sound volume and crowds together with a dog is not a beneficial
combination. This opinion is in line with the advice of the Royal Dutch Guide Dog Foundation (KNGF Geleidehonden). They indicate that a dog is no longer able to successfully perform its duties in places with crowds and loud noises, and will therefore loose its function as guide/ assistance dog. Moreover, we also find it important to take into account the wellbeing of the dog
Mystic Garden Festival has invited a diverse range of caterers to the festival in order to ensure that we can meet general dietary requirements. Should you need to bring your medication or diet food, this will be allowed. Upon arriving to the festival entrance you will need to show the medical certificate from your doctor together with the medication/ diet food in its original packaging.
Visitors who have mobility impairments or for other health reasons would need to have a seat close at hand at all times are allowed to bring a foldable stool.
Mobility scooters are not allowed to enter the festival site as according to Dutch law mobility scooters are seen as a vehicle rather than a mobility aid. Moreover, mobility scooters constitute a
safety risk due to the average speed of this type of vehicles. Electric wheelchairs are allowed.
Upon entering the festival site there are several coin machines. With these coins you can purchase food and beverages at the festival. For wheelchair users there is one coin machine that has been placed at a lower height. There are also staffed coin sales units where coins can be purchased with the help of a staff member.
Bars and food trucks at our festival tend to have counters at shoulder or eye height which may be impractical for some visitors. For these visitors, for example for wheelchair users, we ask our
employees to provide extra service. We have also taken other measures for visitors with disabilities. As such, there are for example biologically degradable straws for visitors with reduced hand function available at all bars. Also, at each bar there are enlarged menus available which visitors who are hard of hearing or have a speech impairment can use as a communication card to indicate their order.
There are portable accessible toilets on the festival site. We are aware that a portable accessible toilet might not be the most ideal option, but in absence of a sewage system at the Havenpark it is
the best solution at this moment. In all our accessible toilets there is a toilet support arm attached to the wall and the toilet bowl is 46 centimeters in height. On the festival site there is one accessible toilet per toilet group. Accessible toilets are situated at the side of the women’s toilets. There is also one portable accessible toilet at the first aid station. Should you need any assistance, please use this accessible toilet at the first aid station. Our first–aid providers will be able to assist you there any time.
Havenpark has grafel paths thanks to which all parts of the festival can be accessed. There are also large areas of grass which are well drained and partly due to this they are also easily
accessible for wheelchair users.
There are no separate wheelchair platforms on the festival site as the entire festival site has been made accessible for wheelchair users, for example with grafel paths and wooden flooring in front
of most stages.
Almost all emergency exits are wheelchair–friendly. This means that there are for example no cable trays blocking the emergency paths, which may cause an obstacle for visitors with mobility
impairments. These wheelchair–friendly emergency exits are indicated with an accessible exit sign, which is green and shows the symbol of the running man together with a person using a wheelchair quickly moving through an exit door.