Mystic Garden Festival 2020
20-06-2020
Video
Aftermovie Mystic Garden Festival & Dockyard ADE 2019
Aftermovie Mystic Garden Festival 2019
Aftermovie Mystic Garden festival 2018
Aftermovie Mystic Garden Festival & Dockyard ADE 2018
Aftermovie Mystic Garden Festival 2017
Information regarding COVID-19
Information regarding COVID-19
Statement coronavirus

𝐔𝐩𝐝𝐚𝐭𝐞 𝐜𝐨𝐫𝐨𝐧𝐚𝐯𝐢𝐫𝐮𝐬
English below.

Beste Dansers,

Zojuist kondigde de overheid aan dat de beperkingen voor de festivals in ieder geval tot 1 september verlengd worden. Het is met pijn in het hart dat we Mystic Garden Festival moeten uitstellen tot de volgende zomer, 2021.

Ondanks dat we volledig achter het besluit van de overheid staan en ook goed begrijpen dat duizenden mensen bij elkaar brengen op dit moment niet verstandig is, komt dit nieuws aan als een mokerslag. Het hele jaar werkt ons familieteam keihard en vol passie aan het organiseren van onze evenementen en willen we dan ook niets liever dan jou een perfecte festivaldag geven.

Naast ons eigen team raakt dit ook ons vaste team van zzp’ers en creatievelingen en al onze leveranciers waar wij al bijna 10 jaar mee samen werken. Desondanks, onze eerste prioriteit is de veiligheid van iedereen en daarom houden wij ons aan de maatregelen die de regering ons heeft opgelegd.

We willen jullie vragen om ons de tijd te geven om met onze partners te overleggen.
Ondanks dat wij heel dankbaar zijn voor de vele lieve berichten die wij de afgelopen tijd ontvangen hebben, verzoeken we jullie om ons tijdelijk geen berichten te sturen zodat we al onze middelen kunnen inzetten om de realisatie van 2021 goed uit te werken.
We zullen alle ticketkopers (die tickets hebben gekocht via ‘I Have Got a Ticket’ en ‘Ticketswap’) binnen 2 weken per mail op de hoogte brengen met aanvullende informatie, dus zorg ervoor dat je jouw mailbox in de gaten houdt.

Het zijn bizarre omstandigheden waar we nu mee te maken hebben en wij rekenen op jullie begrip.

Vergeet niet dat we hier allemaal samen in zitten. Houd jezelf en je dierbaren veilig en houd elkaar in de gaten.
Laten we ook dankbaar zijn voor al die mensen die hard aan het werk zijn om ons veilig en gezond te houden en al die mensen die het mogelijk maken om te blijven functioneren.

Blijf veilig.

Veel liefs,
Tania, Coen en de rest van de Mystic Garden familie.

————-

Dear Dancers,

This evening the Dutch government announced that restrictions placed on festivals and other events are extended till the 1st of September. It is therefore with a heavy heart that we are forced to postpone Mystic Garden Festival to next summer, 2021.

Although we fully support the government’s decision and understand that bringing thousands of people together at this moment is not the responsible thing to do, the news is heartbreaking never the less. Our family team works passionately year in and year out to create the Mystic Garden experience that we all love. We want nothing more than to give you a perfect festival day.

The crushing blow that this decision delivers to our internal team is also felt amongst our fixed team of freelancers, creatives and suppliers with whom we’ve worked for almost 10 years.

We ask that you please give us the time to consult with our partners and temporarily refrain from sending us messages so that we can devote our resources to working the situation out properly. We will be reaching out to all ticket buyers (who bought tickets via ‘I Have Got a Ticket’ and ‘Ticketswap’) within the next 2 weeks to provide additional information, so please make sure to check your e-mails for updates.

These are bizarre circumstances that we are dealing with and we are hoping for your compassion and understanding.

Please don’t forget, we’re all in this together and we’re all doing the best that we can. Keep yourself and your loved ones safe.

Let’s also all please take a moment and be grateful to all the people who continue to work so hard to keep us safe and healthy in these trying times.

Lots of love,
Tania, Coen and the rest of the Mystic Garden family.

 

 

Publication date: 21st of April 2020

Mystic Garden Festival kan dit jaar niet door gaan. Wordt het festival verplaatst?

Mystic Garden Festival is verplaatst naar zaterdag 19 juni 2021.

Ik heb tickets voor Mystic Garden Festival. Kan ik daarmee naar de editie van volgend jaar?

Dat kan zeker, de aangekochte tickets (via ‘I Have Got a Ticket’ en ‘Ticketswap’) worden automatisch omgezet naar de editie van volgend jaar.
Mocht je nu al weten dat je op 19 juni 2021 verhinderd bent, dan kun je ook een voucher of (gedeeltelijke) refund aanvragen. Deze aanvraag kunnen ticketkopers tot 1 juni 2020 indienen. Na deze datum worden tickets automatisch omgezet naar de editie van 2021. Ticketkopers zijn per mail op de hoogte gesteld.

Mystic Garden Festival is aangesloten bij ‘Bewaar je Ticket’ en vragen ticketkopers goed na te denken over hun keuze. Kijk op www.bewaarjeticket.nl voor meer informatie waarom het zo belangrijk is om jouw festival te steunen! #saveyourticket #saveyourfestival

Wat zijn de voordelen van een voucher?
  • Deze voucher is 2 jaar geldig voor alle evenementen voor Mystic Garden Festival: Mystic Winter Garden, Mystic Garden Festival; Mystic Garden Melodies Special en Mystic Garden Festival ADE. Omdat de voucher 2 jaar geldig is, kun je er dus zelfs voor kiezen om naar Mystic Garden Festival 2022 te gaan;
  • Jouw volledige orderbedrag wordt omgezet naar de voucher: ticketprijzen + fee’s + transactiekosten;
  • Jouw voucher is meerdere keren inzetbaar. Mocht je een ticket kopen voor minder geld dan de totale voucherwaarde, behoud je de resterende waarde op jouw voucher tot de 2 jaar verstreken zijn;
  • Ook met deze keuze help jij ons met het blijven bestaan. #saveyourfestival. Kijk op www.bewaarjeticket.nl voor meer informaie waarom het zo belangrijk is om jouw festival te steunen!


Let op, een voucheraanvraag (en refund) is enkel mogelijk voor de volledige order en kan niet toegepast worden op een deel van de totale order.

Mystic Garden Festival is aangesloten bij ‘Bewaar je Ticket’ en vragen ticketkopers goed na te denken over hun keuze. Kijk op www.bewaarjeticket.nl voor meer informatie waarom het zo belangrijk is om jouw festival te steunen! #saveyourticket #saveyourfestival

Ik heb geen tickets voor Mystic Garden Festival 2020, maar zou wel graag in 2021 naar Mystic Garden Festival willen komen. Komen er straks nog tickets in de verkoop?

Mystic Garden Festival verkoopt steeds sneller uit, iets waar wij heel trots op zijn.
Wij verwachten niet dat er een groot deel van de tickets weer beschikbaar komen, maar dat vele ticketkopers hun tickets meenemen naar de editie van 2021.
Mocht er nog een klein aantal tickets ter beschikking komen, verloten we die onder de belangstellenden. Houd hiervoor onze socials in de gaten.

Mocht je helaas geen ticket kunnen bemachtigen voor Mystic Garden Festival 2021, dan kun je eventueel op Ticketswap een tweedehands ticket kopen. Vanaf 1 juni 2020 is het weer mogelijk om via Ticketswap tweedehands tickets te kopen. 

Ik heb mijn ticket(s) omgezet naar de editie van 2021, maar ik heb nog geen nieuw ticket ontvangen. Wanneer kan ik die verwachten?

Dat klopt, je ontvangt namelijk geen nieuw ticket. Jouw ticket met de datum van 2020 is te gebruiken voor de editie van 2021.

Ik heb mijn ticket via Ticketswap gekocht en zou graag een deel van dit aankoopbedrag willen doneren, kan dit?

Wat lief dat je dit zou willen doen! Maar, helaas kunnen wij Ticketswapkopers niet de mogelijkheid aanbieden (een deel van) het ticket te doneren.

Tickets welke gekocht zijn via ‘I Have Got a Ticket’ hebben wel de mogelijkheid om (een deel van) hun ticket te doneren.

Ik heb via Ticketswap één van mijn ticket(s) uit een totale bestelling van 3 tickets verkocht, wat nu?

Ons ticketsysteem houdt bij welke tickets er via Ticketswap doorverkocht worden. Deze doorverkochte tickets worden automatisch bij ons ongeldig verklaard en de koper ontvangt een nieuwe ticket daarvoor in de plaats. Dit verkochte ticket wordt dus buiten beschouwing gelaten tijdens het omzetten van de tickets naar 2021 of een voucher/refund-aanvraag.

Ik heb via Appic mijn ticket(s) voor Mystic Garden Festival gekocht, wat nu?

Appic neemt contact met jou op en biedt jou dezelfde keuzes aan als wij onze ticketkopers aanbieden.
Mocht je vragen hebben, neem dan contact op met hun klantenservice. 

Ik heb mijn ticket via een ander medium gekocht dan ‘I Have Got a Ticket, Ticketswap of Appic’, kan ik deze omzetten naar een voucher of (gedeeltelijke) refund?

Dit is helaas niet mogelijk. Enkel tickets die via ‘I Have Got a Ticket’, Ticketswap of Appic zijn gekocht, kunnen gebruik maken van deze optie. Jouw ticket wordt automatisch omgezet naar de editie van 2021. 

Mocht je helaas verhinderd zijn, kun je jouw ticket doorverkopen aan vrienden/kennissen of via Ticketswap ná 1 juni 2020.

Important info
Important info

Please, find here all your answers…

Address & opening hours

The address of Mystic Garden Festival is:

Sloterpark
Pres. Allendelaan 3, Amsterdam
The festival begins at 12:00 and ends at 23:00.

Where can I get my tickets?

Mystic Garden Festival 2020 is SOLD OUT!!

 

– Please note: If you’re still looking for a ticket, we advise that you only use the ticket re-sale platform Ticketswap to avoid fraud.

Protect yourselves!

I have a question about my tickets

Lost your ticket?
Please go to this website and ask them to send your tickets again by filling in your e-mail address and the AT-code.

If you have a question about your tickets, please send an email to hallo@ihavegotaticket.com.

How do I get there?

By bicycle
For those of you choosing to come by bike (in traditional Dutch style!), we have a parking area specifically for bikes near the entrance of the event. This area will be clearly marked, so please respect the boundaries of the parking terrain. Bikes parked outside of this area will be removed by the government of Amsterdam.

Station Amsterdam Sloterdijk: 15 minutes
Station Amsterdam Central: 25 minutes
Station Amsterdam Zuid: 30 minutes
Station Amstelveen: 45 minutes
Station Haarlem: 45 minutes
Station Zaandam: 45 minutes

By pendle bus
We will have pendle busses running between Station Sloterdijk and the festival terrain on the day of the event from 11:30 in the morning till all of our guests have left the event site.
Pendle bus tickets are available at the busses themselves or online. These tickets are good for a round trip.

By car
Navigate to the following address:
President Allendelaan 3, Amsterdam. From there, you need to follow the yellow parking signs.
You can park your car close to the festival site. Parking tickets will be available later online.
100% eletric cars can park for free at our parking lot. keep you certificate of your car ready when you enter the parking lot.

Is it an indoor or outdoor festival?

While Mystic Garden Festival is an open-air event, some of the music and dance areas will take place inside large tents, so if you’d like to get out of the sun for a while, we’ve got you ‘covered’!

Facilities at the festival

Lockers
There are lockers available to rent during the festival. There is approximately enough room for 3 people per 1 locker.
You can rent them at the festival terrain.

Coins
Consumption coins can be purchased using cash, PIN or credit card.
It is not possible to refund the coins or use them at an upcoming event.

Lost and Found

If you have lost something, please send us a Facebook message.
Please be prepared to give a detailed description of the item in question.

If you have found something, please bring it to the locker desk so we can search for the owner.

Food

We will have a variety of food available for purchase at the event.
External food and drinks are prohibited unless there is a doctor’s note detailing your medical condition and the necessity of the food/drink that you will have with you.
If you have a medical condition and will need to bring your own food and/or drinks to the event, please contact us.

E-cigarettes
E-cigarettes are permitted as long as:
1. The e-cigarettes are empty coming into the event
2. They are pocket-sized
3. Refills are unopened and sealed

We love your ears
Please take care of your ears! During the festival, it is smart to use earplugs with a special music filter. You still hear the music perfectly, conversations remain intelligible and most important of all, you prevent hearing damage. If you are not yet in possession of a pair of quality earplugs you can buy the special ‘Mystic Garden Partyplug’ earplugs from Alpine at the festival. Love your ears!

Drugs
Drug use is strictly prohibited. Expect to be checked thoroughly by security at the entrance.

Celebrate Safe

We think you should celebrate the good life, but even more important is to celebrate healthy & safely!

Together with Celebrate Safe we’ll warn you about the risks of alcohol and drugs, loud music, not driving sober or driving when you are too tired and a few other risks.

Check out the ten pillars to celebrate safely:
1. Using alcohol or other drugs is never without risk
2. Love your ears
3. Think for yourself, care for others
4. Pace yourself: eat, sleep and rave
5. Don’t push your limits, be responsible
6. Be prepared for any type of weather
7. Take your time to chill
8. Always have safe sex
9. The first aid team is your friend
10. Don’t drink, drug or drive. You’re a big risk for yourself and others

General rules and conditions

Please find here our General Rules and Conditions.

Sustainability & accessibility
Sustainability & accessibility

We believe sustainable entrepreneurship is a mindset. With the right mindset, making sustainable choices often happens as a matter of course. Helped by this mindset we are, with our festival, one of the leaders in the field of sustainability. We are very proud of this, but also find it necessary in today’s society. When we are talking about sustainability, this is in both ecological and social terms.

In our objectives we do not mention percentages or ambitious figures. We constantly monitor and measure our performance and whenever the figures are relevant for improvement we take action. We do not want to waste energy, but save energy instead, also in terms of policy. Brief, powerful, efficient but most of all effective. Sustainability is not a marketing tool, we focus our policy on areas where real gains can be made.

We want to raise awareness amongst our visitors that together we can achieve a great deal when it comes to sustainability. At our festival we as organizers make sustainable choices, but we hope that we can also convey this to you, the visitor. Both at the festival and afterwards, in daily life. A few ways in which you as a visitor can contribute are set out below.

How you can contribute as a visitor?

Recycle token: your drink cup is no longer waste, but a raw material
Within the next few years it will be common practice at most festivals to return your cup or bottle to the bar and no longer throw them in the trash. We “upcycle” the cups, which means that we will make an equivalent product from the material during the recycling process. There is more to this type of upcycling than you might initially think. It is only attainable if the cups are clean, made of PET-plastic and not printed. This leads to a method of separating plastic waste which can be very different compared to the way you might be separating plastic at home: we separate our festival cups from other plastic materials. At our festival this is the most sustainable way of working, and you will also be sure to always have a fresh, clean cup in your hand.

To ensure that cups are returned appropriately, we work with a recycle token. Upon entry you will receive a recycle token from us. You hand in this token at the bar when you order your first drink. If you return your empty cup/ bottle to the bar, you will again receive a token. Of course, you can also immediately order a new drink when returning your empty cup/ bottle. Want to get rid of your empty cup but not walk to the bar? Keep an eye on our mobile intake-teams. They will be easily identifiable and walking around amongst the crowd, and they will exchange your cup for a token. If you come to the bar ordering a new drink without returning your cup/bottle or without handing in a token, you will pay half a coin extra. In short, please contribute and hand in your cup!

What is more, our recycle tokens are made of old fishing nets, this way we prevent these nets from ending up in the sea and we will give a new purpose to old fishing nets!

 

Separating waste: a small effort, but a big impact
When you are at the festival you will only have little waste, for example cigarette or chewing gum packaging and the carrying trays that we distribute at the bars. That is why we can keep it simple in terms of waste separation. We separate cardboard and residual waste on the entire festival site, only at the “food courts” do we separate compostable material and residual waste. All plates, cutlery and napkins are made from a biologically degradable material. So please help the environment and throw them away in the compost bin!

In case it starts raining we will distribute ponchos at the bars. When the rain is over, you can deposit the used poncho in special containers that will be placed next to all bars.

 

Are you choosing the vegetarian option?
Our range of products at the “food courts” already consists of more than 70% of vegetarian dishes. These are just as tasty as the meat variants and, moreover, they are not more expensive. Do you want to contribute to a better environment by choosing vegetarian dishes? The choice is yours!

 

We love your ears!
You too? Bring your own ear plugs or buy special party plugs from Alpine at our merchandise stall at the festival.
These party plugs are reusable and are sold in a small case.

 

Traveling by public transport or by bike
In order to reduce emissions by vehicles as much as possible, we encourage visitors to travel by public transport or by bike. A large bicycle parking is set up at the entrance of the festival, we also have a shuttle bus service that will drop you off at the entrance and will take you back to Sloterdijk station at the end of the festival. A return ticket for the shuttle bus is only a few euros and the bike parking is completely free of charge.

 

Free parking for fully electric cars
We also encourage the use of electric cars! Therefore, we offer a free parking space for our visitors arriving in a fully electric car. There is thus no need to pay for parking, but you will need to show the vehicle registration certificate so that the traffic controller can check that your car is fully electric.

Please note, we only have a very limited amount of charging stations (Plug type: Type II. Charging type: <=22kW to be used with a charging card) available in the parking lot, so please only use the charging stations if necessary for the return journey.

Sustainability behind the scenes

Much more is happening behind the scenes. You might not notice what is going on, but it is sustainable!

Energy
Energy reduction is in our opinion key in terms of sustainability. For what is not consumed in energy does not have to be generated. This might sound logical, but unfortunately it is still very common in the festival world to continue running aggregates during set-up and dismantling or at night while they are not at all or barely used.

Since our first festival in 2012 we have been driven by sustainability concerns to reduce our emission. We do this for example by using energy-efficient equipment such as LED lighting, the use of battery cells loaded with green electricity and we use biodiesel in cases where fuel is still needed, for example for the forklift trucks. We keep a close eye on our energy consumption and measure this every year in order to be able to make the festival more and more energy efficient. We also ensure that transport to and from our festival runs efficiently. For example, we mainly select suppliers from the region and we try to transport as many materials as possible in one transport so that there is as little transport movement as possible. We also stimulate our suppliers to drive with fuel-efficient (freight) trucks.

 

Circular economy
Our view on waste has changed over the past years. Instead of single-stream recycling we now separate multiple streams of waste behind the scenes, such as compostable materials, consumption coins, glass, wood, paper & cardboard, PET plastic, caps and “PMD” (plastic packaging, metal packaging and beverage cartons).
In addition, we also look for materials that can be reused within our decoration. Almost all of our decorations at the festival are reused or are made from reusable material.

 

Accessibility
We want our festival to be easily accessible to everyone. Regardless of whether you are a visitor with reduced mobility or not. For wheelchair users, there are accessible toilets and there is a widened entrance gate which is clearly indicated. This year we will also have our festival tested on wheelchair accessibility, we will evaluate any suggestions for improvement and address these in our preparation for all of our following festivals.

In addition, we have also made several other choices in order to make the festival as accessible as possible to everyone. Most paths are paved and there is wood flooring in front of most of the stages. Emergency exits are free of obstacles such as stairs and curbs. We lay extra road plates over cable protection ramps so that they can be “bridged”. If you have a disability and are arriving at the festival by car, please email us in advance, we will inform you about the best place to park or to be dropped off. In case you have not emailed us, please speak to one of our traffic controllers and we will try to find a suitable solution. Support workers, as well as friends, acquaintances or family members that act as personal assistants, must be in possession of a valid admission ticket.

We are not in favor of bringing guide dogs and assistance dogs to the festival. We are concerned that the high sound volume and crowds together with dogs might not be a beneficial combination.

Mobility scooters are not allowed on the festival site for safety reasons, electric wheelchairs are allowed.

In addition, we also want our catering to be accessible to everyone. This means that we offer a wide range of different dishes whereby we have also tried to take into account possible allergies you may have.

 

Participation
We work together with various creative entrepreneurs, creative breeding grounds, schools and foundations to make our festival a success. We are of course always open to more collaborations!

 

The park
We are privileged to have been given permission to organize our festival in the incredibly beautiful and green Sloterpark. It goes without saying that we are mindful of the park and carefully protect its flora and fauna during the festival. Moreover, every year in preparation of the festival we have an ecological study carried out so that we know what aspects we should pay extra attention to and take into consideration during the execution of our festival.

 

Promoting the festival & informing visitors in a sustainable way
Also when it comes to promoting the festival we consider the environment. For example, it is a conscious choice to work with as little printed material as possible: we only promote the festival by using posters along the road.

Regarding on-site information for visitors: we do not give out flyers, timetables or maps at the festival. Instead, there are information banners with timetables and maps which visitors can consult. Also, no gadgets will be handed out nor any other items that usually end up being thrown away and left on the ground.

 

The cleanup
During the festival and afterward we carefully clean up the festival site and often leave the park cleaner and tidier than how we found it when we arrived. The cleaning products we use are biodegradable, just like the liquids in the toilets and the toilet paper.

Accessibility

We want our festival to be easily accessible to everyone. We also want our catering to be accessible to everyone. Therefore we offer a diverse range of food and beverages and aim to have included a variety of suitable options for those who have any of the common allergies. All the measures we have taken to improve accessibility can be found here:

English: Accessibility
Nederlands: Toegankelijkheid